ComputersTablet

Samsung SM-X400 Computer Manual

Setup, everyday use, maintenance and troubleshooting for the 10.9 in. tablet, with verified specifications.

  • Memory6 GB
  • Screen10.9 in.
  • Est. yearly cost$0.99

About the Samsung SM-X400

This guide covers the Samsung SM-X400, a 10.9 in. tablet listed as ENERGY STAR certified.

The certified configuration includes 6 GB of memory and UFS storage, running Android. Retail configurations of the same model can differ, so check the system information on your unit.

Hardware listed in the certification record includes a 10.9 in. touch display (2.8 megapixels) and an 8 Wh battery.

Its typical energy consumption (TEC) is 5.8 kWh per year, 62% below the ENERGY STAR limit of 15.2 kWh for its configuration. Measured idle power is 2.2 W, and sleep draws 0.3 W. The TEC figure is lower than 76% of the 104 Tablet models in our database.

Specifications

Samsung SM-X400 specifications
BrandSamsung
Model numberSM-X400
Computer typeTablet
Base clock speed2.4 GHz
Neural processing unit (NPU)No
Memory (as certified)6 GB
Storage typeUFS
Installed storage drives1
Operating systemAndroid
Built-in display (diagonal)10.9 in.
Display resolution2.80 megapixels
Touch screenYes
Battery capacity7.8 Wh
Energy Efficient EthernetNo
Sleep timer (as shipped)10 min
Display-off timer (as shipped)1 min
Short-idle power2.2 W
Long-idle power0.3 W
Sleep power0.3 W
Off power0.2 W
Typical energy consumption (TEC)5.8 kWh/yr
ENERGY STAR TEC limit15.2 kWh/yr
Below ENERGY STAR limit62%

Safety information

  • Lithium-ion batteries can overheat if damaged. Do not puncture, crush or expose the device to high heat (for example, a closed car in summer). Stop using it and contact service if the case bulges, the battery swells or you notice a burning smell.
  • Use the computer on a hard, flat surface. Do not block the vents with bedding, cushions or your lap for long periods; the underside can become hot enough to cause discomfort or burns.
  • Connect the computer to a grounded outlet, preferably through a surge protector. Replace a damaged power cord before further use.
  • Keep liquids away from the keyboard and vents. If liquid is spilled, shut down immediately, unplug the power and let the computer dry completely before restarting.

Setup

  1. Unpack and inspect

    Remove all packaging, protective film and cardboard inserts. Keep the box and receipt until you are sure the tablet works correctly.

  2. Connect power

    Connect a compatible charger before first start-up; the battery may ship with a low charge. You can use the tablet while it charges.

  3. Complete operating system setup

    Follow the on-screen setup to connect to Wi-Fi and sign in with your Google account, then check Settings for system updates.

  4. Set up backups

    Turn on cloud sync or connect an external drive and schedule automatic backups before you store important files on the computer.

Using your tablet

Sleep and power settings

As shipped, the Samsung SM-X400 turns off its display after 1 minute of inactivity and goes to sleep after 10 minutes. Keeping these timers short is the easiest way to save energy. Measured sleep power is 0.3 W, compared with 2.2 W when idle with the screen on.

Battery care

The battery stores 8 Wh. At the measured idle draw of 2.2 W that is a theoretical ceiling of about 4 hours with the screen on and nothing running; real-world runtime with browsing, video or calls is shorter.

  • If the manufacturer's software offers a charge limit (often 80%), enable it when the computer stays plugged in most of the time.
  • Avoid leaving the computer in hot places; heat is the main cause of permanent battery capacity loss.
  • For storage longer than a month, charge to about 50%, shut down fully and keep it in a cool, dry place.
  • Use the operating system's battery-saver or efficiency mode when you are away from an outlet.

Performance

With 6 GB of memory, close unused apps and browser tabs to keep the system responsive. Solid-state storage needs no defragmenting; leave 10–20% of the drive free so it can maintain performance.

Care and maintenance

WhenWhat to do
WeeklyRestart the tablet to apply pending updates and clear memory; confirm that backups completed.
MonthlyInstall operating system and application updates. Wipe the screen and case with a soft, slightly damp microfiber cloth (power off first).
Every 3–6 monthsInspect the charging port and gently remove lint with a dry, soft brush or wooden toothpick; check the case and screen protector for cracks.
Every 6–12 monthsReview free storage space and remove unused apps and large files; firmware updates arrive with the operating system updates.
YearlyCheck battery health in the operating system; replace the battery through an authorized service provider if capacity has dropped significantly or the case is bulging.

Troubleshooting

Start with the simple checks below. For error messages specific to this model, use the manufacturer's built-in diagnostics and support documentation.

ProblemPossible causeWhat to try
Will not turn onDepleted battery; charger not connected or faulty.Connect the charger and wait 15–30 minutes, then hold the power button (or the restart combination in the manual) and try again.
Runs hotHeavy app or game; charging in a hot place or inside a thick case.Close demanding apps, remove the case while charging, and check the battery and app-usage screen in Settings for apps using a lot of power.
Slow performanceToo many background apps; storage nearly full; pending updates.Close or disable unneeded apps, free up storage space, install updates and restart.
Will not wake from sleepSoftware or firmware issue; accessory preventing wake.Press the power button, connect the charger, and force-restart if needed; install the latest system update.
Wi-Fi drops or is slowWeak signal; outdated software; router issue.Move closer to the router, forget and rejoin the network, and restart the router.
Battery not chargingAdapter underpowered or damaged; charge limit enabled; battery worn.Use the original adapter, check the charge-limit setting, and run the manufacturer's battery diagnostic.

Energy use and running costs

The Samsung SM-X400 has a typical energy consumption (TEC) of 5.8 kWh per year, about $0.99 a year at $0.17 per kWh. TEC combines the measured off, sleep and idle power with ENERGY STAR's standard assumptions about how many hours a year a tablet spends in each state. It does not include time under heavy load such as gaming, rendering or video export, which can draw several times the idle figure.

Power stateMeasured power
Short idle (on, screen on, nothing running)2.2 W
Long idle (display off)0.3 W
Sleep0.3 W
Off (plugged in)0.2 W

Sleep settings matter: leaving the computer on and idle for the 16 hours a day you are not using it adds about 12.8 kWh ($2.18) a year, versus 1.75 kWh ($0.30) if it sleeps during those hours.

Frequently asked questions

What processor and memory does the Samsung SM-X400 have?

The certified configuration has 6 GB of RAM. Other retail configurations may differ.

How much electricity does the Samsung SM-X400 use?

Its ENERGY STAR typical energy consumption is 5.8 kWh per year — about $0.99 at $0.17/kWh. It draws 2.2 W at idle and 0.3 W in sleep.

How big is the battery in the Samsung SM-X400?

The battery is rated at 8 Wh, which is under the 100 Wh carry-on limit for U.S. flights without airline approval. Runtime depends on screen brightness and workload.

What size is the Samsung SM-X400 screen?

It has a 10.9 in. touch display with a resolution of about 2.8 megapixels.

What operating system does the Samsung SM-X400 run?

It was certified with Android.

Does the Samsung SM-X400 have an NPU for AI features?

The certification record does not list an installed NPU for this configuration. If on-device AI features matter to you, check the processor specifications for your exact unit.

Sources and disclaimer

Specifications on this page come from the ENERGY STAR certified computers dataset published by the U.S. Environmental Protection Agency (record certified June 22, 2025), retrieved October 7, 2026.

The setup, operating, maintenance and troubleshooting guidance is written by ManualHarbor's editors for this specific product type and configuration. It is an independent guide — not a reproduction of the manufacturer's manual — and ManualHarbor is not affiliated with Samsung. Always follow the safety instructions, installation requirements and warranty terms supplied with your unit, and contact Samsung or an authorized service provider for warranty repairs and replacement parts.

Running-cost figures use assumed U.S. average utility prices and are estimates for comparison only. See our editorial methodology for details.