EG4 Heat Pump Manuals
Select your EG4 model number below for installation steps, settings, maintenance schedules, troubleshooting and the full specification sheet. Your model number is printed on the rating plate on the side of the outdoor unit.
EG4 heat pumps by model number
| Model | Description | Certified |
|---|---|---|
| DW3B1-ACDC-24KR2(US)ACDC MULTI ZONE | 24,000 Btu/h ductless mini-split heat pump | November 2025 |
| DW4E1-ACDC-36KR2(US)ACDC MULTI ZONE | 36,000 Btu/h ductless mini-split heat pump | November 2025 |
| DWA4-09KGALAXY | 9,000 Btu/h ductless mini-split heat pump | December 2023 |
| DWA4-09KR2(US)AURORA | 9,000 Btu/h ductless mini-split heat pump | May 2026 |
| DWA4-12KGALAXY | 12,000 Btu/h ductless mini-split heat pump | December 2023 |
| DWA4-12KR2(US)AURORA | 12,000 Btu/h ductless mini-split heat pump | January 2026 |
| DWA4-ACDC1-12KACDC | 11,600 Btu/h ductless mini-split heat pump | December 2023 |
| DWA4-ACDC1-12KR2(US)ACDC | 12,000 Btu/h ductless mini-split heat pump | January 2026 |
| DWA5-ACDC-18KR2(US)ACDC | 17,000 Btu/h ductless mini-split heat pump | November 2025 |
| DWB3-ACDC-24KACDC | 22,600 Btu/h ductless mini-split heat pump | December 2023 |
| DWB3-ACDC-24KR2(US)ACDC | 24,000 Btu/h ductless mini-split heat pump | January 2026 |
| DWLA4-12KR2(US)EVI HEAT | 11,000 Btu/h ductless mini-split heat pump | May 2026 |
| DWLA4-ACDC1-12KR2(US)ACDC EVI | 11,000 Btu/h ductless mini-split heat pump | May 2026 |
| DWLC2-24KR2(US)EVI HEAT | 22,000 Btu/h ductless mini-split heat pump | May 2026 |
| DWLC2-ACDC-24KR2(US)ACDC EVI | 22,000 Btu/h ductless mini-split heat pump | May 2026 |